Utility Bills
Utility bills are issued quarterly:
Register Online
Our online services provide residents the convenience of viewing and receiving their utility account details online. When you sign up, you will no longer receive a paper copy in the mail.
Visit our Online Services to register. For detailed instructions on how to register, click here.
If you have any questions please contact the Finance Department at 250-485-6203 or email finance@oliver.ca.
Billing Inquiries
Contact the Utility Technician for consumption or meter inquiries at 250-485-6253 and the Finance Department for billing inquiries at 250-485-6203.
Payment options:
The Town office mailing address is Box 638, Oliver, BC V0H 1T0
Internet/Telephone Banking
You will need to add the Town of Oliver as a “payee” as follows:
- Search for OLIVER (ensure it is Oliver, BC), then choose from the drop down for utilities or property taxes.
- For Utilities enter the 13 digit account number (without spaces) shown on the top left hand corner of your utility bill located under the Town of Oliver phone and fax numbers.
- For Property Taxes, enter the 11 digit account number (without spaces) shown on top right corner of your property tax notice.
If you are making payments online, please insure that you are paying the correct account (Utilities versus Property Taxes) and the correct account number. Misallocated payments will only be corrected on a one-time basis. Subsequent payment adjustments will be subject to a $25.00 administration fee.
The Town does not consider a postmark or a teller stamp as proof of payment.
Cash, cheques and debit cards are accepted
Credit cards are not accepted
*New* E-Transfer now accepted
Add Town of Oliver as a New Recipient
- Send by email to finance@oliver.ca
- Security question and answer – use Oliver for both
*The Town of Oliver is registered for Autodeposit and will not need to answer a security question to deposit funds.
- *IMPORTANT* – The message must include the following to ensure your payment gets applied to the correct account:
– 13 digit Utility account number, or
– 11 digit Property Tax folio, or
– Invoice number, for Business Licence and Accounts Receivable
– Please include a contact email address
For detailed instructions, click here or contact the Finance Department.
Pre-authorized Payments
Pre-authorized payment for Utility Bills is available. Click Here for more information.
The account number is linked to the property. If you have sold or purchased your property Land Titles will notify the Finance Department with the updated information.
If you require a mailing address change please fill out the Change of Contact Form and bring to the Town Hall or email Finance at finance@oliver.ca.
For more information, Sewer Rate Bylaw can be found here.
Your meter is radio transmitted. The reader drives down your street and information automatically transmits to a mobile device located in the vehicle. The meter is read every three months.
Read Your Meter
Read your meter by shining a flashlight on the digital display. The last four digits on the right are decimal places. Look at the numbers on the left of the decimal.
Identify A Leak
If you receive a ‘leak letter’ in the mail please investigate or call a plumber to assist with locating a leak. The Town of Oliver cannot tell you what is leaking within your home or business.
For details on what water rates cover, the Water Regulation Bylaws can be found here.